A NEW report has labelled Croydon University Hospital's A&E department as one of the worst in the country.
A Care Quality Commission report has Croydon fifth in the list of 'worse than expected' areas, following responses to a series of questions on areas including waiting times, staffing, and patient experience.
Tameside Hospital NHS Foundation Trust topped the list of shame, followed by Medway NHS Foundation Trust, in Kent.
The London Road hospital's A&E department is in line for a multi-million pound revamp, with the £17.5m improvements due to be completed by late 2015.
A spokesperson from Croydon Health Services NHS Trust said: "The most recent available data, which is independently audited by the NHS, shows that 93 per cent of people who come to our Emergency Department would recommend it to their friends and family.
"A few years ago, most would not have done so. We have made huge strides to improve our patient experience and the care available.
"We are in the final stages of agreeing a bigger and brand new ED at Croydon University Hospital. Pending final approval we hope to start building the new facility in the new year."