A MIDDLE-AGED woman was rushed to hospital with head injuries after being hit by a tram.
Transport for London was this week investigating the second tram accident on the estate in less than a month - coming after five people were hurt in a collision between a car and a tram in Lodge Lane in December.
Toni Herriett was driving past Fieldway tram stop with her two children on Friday when her daughter saw the incident unfold.
She stopped the car and raced over to help the injured woman until emergency services arrived.
Ms Herriett, 36, a professional carer for the elderly, said: "It is just instinct – I have to if I see anything happening like that, perhaps because of the job I do.
"I just would not drive away from something like that."
The circumstances of the incident, which happened just after 2pm, are not clear, but some bystanders said the victim was standing close to the tracks and was knocked over by the tram as it moved past.
She was taken to hospital by ambulance with a head injury.
A spokesman for the London Ambulance Service said the injury was not life-threatening, and added that the woman was believed to be in her 50s.
Ms Herriett, of Headley Drive, said: "We were just turning left into Headley Drive and my daughter turned to me and said, 'Mum, a lady has been hit.'
"My first thought was that she had just seen a fight.
"It must have been less than a minute from then to my getting there."
She arrived to find the tram driver and other bystanders had called emergency services, and the woman lying on the ground.
Ms Herriett said: "She was face down on the pavement and she was finding it hard to breathe.
"She was struggling to lift her head but I did not want her lifting it.
"As a carer we get some first aid training and I know it is common sense they have to keep still.
"I was kneeling down holding the side of her head."
Toni cradled the woman's head until firefighters and ambulance services arrived a few minutes later.
She added: "Because I had been in the car I did not have a jacket on or I would have put that over her.
"I am glad I was there as it looked like she might have got herself up and maybe caused herself damage.
"I just hope she is OK."
A spokesman for the London Ambulance Service said the helicopter ambulance sent out for the incident was not needed.
Instead, the victim was taken to King's College Hospital by road, accompanied by the doctor from the air ambulance.
Howard Smith, TfL's Chief Operating Officer for Rail, said: "Safety is our top priority and London Tramlink has an excellent safety record with a decline in the number of incidents during the last two years. "We are investigating the circumstances of this incident to help maintain our high safety standards."